Terms and Conditions
These Terms and Conditions apply to all deliveries and services provided by Taste Base GmbH to entrepreneurs within the meaning of § 14 of the German Civil Code (BGB).
The business relationship between Taste Base GmbH and the customer is governed exclusively by these Terms and Conditions in the version valid at the time of the order. We do not accept any deviating terms of the customer unless we have expressly agreed to their application in writing.
Our offers are subject to change. An order placed by the customer constitutes a binding offer. The contract is concluded only upon our order confirmation or upon delivery of the goods.
The prices agreed at the time of the order apply, plus statutory VAT. Unless agreed otherwise, invoices are due for payment in full within 5 days of delivery. If the invoice is sent before delivery, the period still runs from the date of delivery.
By selecting SEPA Direct Debit in the order portal, the customer grants a SEPA Core Direct Debit mandate in favour of Taste Base GmbH, processed through our payment service provider Stripe Payments Europe, Ltd. The invoice amount is collected no earlier than two banking days after the order is placed. Pre-notification is given by e-mail together with the order confirmation; the notice period is hereby reduced to two days, deviating from the statutory default. The customer shall ensure that the account provided has sufficient funds. Any charges arising from a return debit for which the customer is responsible shall be borne by the customer; the assertion of further damages remains reserved.
Delivery periods are binding only where we have expressly confirmed them in writing. As frozen and fresh products, our goods are delivered under continuous refrigeration; the customer shall ensure prompt and proper acceptance.
The goods delivered remain our property until all claims arising from the business relationship have been paid in full.
The customer shall inspect the goods immediately upon receipt and give written notice of any apparent defects within 24 hours. In all other respects, the statutory warranty provisions for commercial sales apply.
We are liable without limitation in cases of intent and gross negligence, and for injury to life, body or health. In all other respects, liability is limited to foreseeable damage typical of this type of contract.
(1) Business customers, in particular from the restaurant and hotel trade, can request free samples of our products via our website (“tasting box”). This offer is directed exclusively at entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB).
(2) The request is non-binding; there is no entitlement to the delivery of samples. Before dispatch, we confirm the scope, shipping costs and delivery date by e-mail or telephone. The sample delivery is only agreed upon with this confirmation. We may decline requests without giving reasons, limit the number of varieties and, as a rule, supply samples once per business.
(3) The samples themselves are free of charge. The customer bears the costs of refrigerated shipping in the amount stated in the confirmation under paragraph 2. We invoice them before dispatch; they are due within five working days of the invoice date. The samples are shipped once payment has been received.
(4) If the customer adds a product to its range within three months of receiving the samples, we credit the shipping costs paid against its first order. Payment in cash is excluded.
(5) We usually ship samples within Germany. Whether shipping to other countries is possible is decided case by case; the conditions for this are agreed individually. Samples are shipped frozen; the customer ensures acceptance on the confirmed date and immediate storage at −18 °C or colder. Visible transport damage must be noted on acceptance and reported to us within 24 hours.
(6) Samples are not intended for resale. The labelling on the product label is authoritative for ingredients, allergens and nutritional values.
(7) In all other respects, these Terms and Conditions apply accordingly, in particular Section 7 (Liability).
The law of the Federal Republic of Germany applies. The place of performance and exclusive place of jurisdiction for all disputes is Berlin, provided the customer is a merchant. Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.